With over ten years of creditors’ rights experience, Dan Bengston represents national and regional banks, credit unions, finance companies and others needing to enforce consumer and commercial promises made through the tools of litigation, arbitration, negotiation and settlement. Dan makes it his mission to help clients navigate through the ever-changing seas of case law and government oversight and regulation, providing personalized service to those clients and their customers who owe obligations to them.

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Originally from the Chicago metropolitan area, Vanessa relocated to Virginia to attend law school at the College of William & Mary.  As a law student, Vanessa interned with now retired Chief Judge Walter S. Felton, Jr. at the Court of Appeals of Virginia.  Upon graduation from law school, Vanessa worked as a creditors’ rights attorney in Virginia Beach and conducted thousands of residential real estate closings across the Hampton Roads area.  At Glasser and Glasser, P.L.C., Vanessa’s practice primarily centers on foreclosure, title curative, collections, and lender’s counsel work. She continues to approach each legal challenge with a passion for detail and a focus on the future of creditors’ rights.

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John’s current areas of practice include Foreclosure, Civil Litigation, Evictions, Construction Law, and Bankruptcy Law. Prior to joining Glasser and Glasser, P.L.C., John started his own practice in Virginia Beach which focused on Landlord/Tenant Law, Estate Planning, and Construction Law. As a law student, John served as an extern in the Virginia Beach Juvenile and Domestic Relations Court where he was exposed to various matters relating to Family Law. John is committed to serving his clients in a quick and efficient manner while upholding the highest ethical standards.

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Kristen DeFiore is the firm’s Chief Compliance Officer. She joined Glasser and Glasser, P.L.C. in 2014 as a legal assistant. She became a department manager and was then promoted to the position of Chief Compliance Officer. She attended law school while working full-time eventually earning her Juris Doctorate in 2019 and was admitted to the Virginia Bar in April 2020. Kristen oversees the Firm’s compliance management program which includes leading the external and internal client audit teams, the quality assurance and special handling departments, and staff training. Kristen is licensed in Virginia and is knowledgeable in compliance management systems, regulatory compliance and creditors rights.

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Charles “Gus” Euripides has practiced law in North Carolina and Virginia for over 29 years and is the current Government Affairs Chairman for the North Carolina Creditors Bar Association. He is a charter member of the North Carolina Creditors Bar Association and has worked with members of the U.S. Congress and North Carolina Legislature to draft legislation relative to creditors’ rights issues, and to further monitor such legislation as it progresses towards passage.

As a litigation attorney and manager with Glasser and Glasser, P.L.C., Gus is responsible for managing all facets of the firm’s North Carolina operations, including management of all commercial and consumer collections and business transactions. Gus is further responsible for advising national banking associations, state credit unions and other lenders on creditors’ rights issues and business transactions, including matters pertaining to compliance with state and federal law.

Gus has spoken to numerous conferences and groups throughout the country on a variety of topics including the Fair Debt Collections Practices Act and North Carolina state law.

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Jeri Lynn Ganz joined Glasser and Glasser, P.L.C. in 2015 after practicing collections and creditors’ rights law for 20 years.  Jeri represents clients in courts throughout the state of Maryland. In her years representing creditors, she has cultivated contacts with attorneys, judges, clients and others within the collections industry. She also represents creditors as an Executive Board Member of the Maryland-D.C. Creditors Bar Association, which tracks Maryland rules, regulations and statutes affecting creditors’ rights and builds relationships with judges and other elected officials.

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Michael Glasser began his legal career with Glasser and Glasser, P.L.C. in 1978. Over the years, Michael has gained the admiration of his clients, other lawyers and the courts by always being prepared, always promptly responding to client calls and inquiries, and treating all with respect and courtesy. His practice focuses on resolving issues involving real estate, banking and finance, creditors’ rights, and commercial disputes. He has handled litigation in all these areas in the trial and appellate courts. Michael’s expertise in these areas has earned him widespread recognition from Best Lawyers in America, Super Lawyers, Martindale Hubbell and various other reputable publications.

Additionally, Mr. Glasser has served as an arbitrator on behalf of the American Arbitration Association in numerous matters for over 10 years.

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With over two decades of legal practice, Marc Greco has experience in a broad range of litigation, including personal injury, product liability, pharmaceutical and defective implant litigation.

Marc graduated from the University of Virginia in 1989 with a B.A. in economics. After graduating from college, Marc returned to his birthplace, New Orleans, Louisiana, where he worked in commercial banking operations and taught high school before enrolling in law school. He attended the Paul M. Hebert Law Center at Louisiana State University as a Law Fellow. Marc began his legal practice in Lafayette, Louisiana, where he litigated maritime personal injury and municipal liability cases.

Marc joined Glasser and Glasser, P.L.C. in 1997, and has represented retired shipyard workers, railroad workers, and service members with asbestos disease. He has brought successful suits for young children with life-altering injuries from defective products and living conditions. He has litigated a variety of personal injury lawsuits, from auto accidents to defective drug cases.

In 2011, Marc filed in the Supreme Court of the United States a Brief for Amicus Curiae National Association of Retired and Veteran Railway Employees in Support of Petitioners, on behalf of thousands of retired railroad workers injured by exposure to asbestos-containing products on locomotives.

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Mark Groves is a Member and Managing Attorney of the Collections Department of Glasser and Glasser, P.L.C., which practices statewide in Virginia, North Carolina, Maryland and Washington, D.C. He has more than 21 years of experience primarily focused on debt collection, financial services regulation and consumer protection issues. He is engaged for the Firm and in numerous trade organizations at the federal and state levels, particularly on issues related to legal collections, compliance management and governmental relations.

Mark currently serves as President of the National Creditors Bar Association. Mark also has served as a member of the Virginia Supreme Court’s Advisory Committee for Electronic Filing. He has previously served as a panelist at the Federal Trade Commission’s roundtable on Legal Debt Collection in Washington, D.C. and has presented on a variety of topics related to fair, ethical and professional debt collection.

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A native of Tennessee, Alicia moved to the Hampton Roads area from Georgia where she attended law school and practiced in Contract Law. She joined Glasser & Glasser P.L.C. as a Collections Attorney in 2012 after obtaining her Virginia license. In her time at the firm, Alicia has continued to grow as a Collections Attorney by receiving her Maryland license and assists in overseeing the Maryland practice within our Collections Department.

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Bill Monroe graduated from the University of Richmond School of Law in 1987.  He also holds a Bachelor of Science in Business Administration and a Master’s in Public Administration from Old Dominion University.

In 1987, Bill became an Associate Attorney with the Norfolk, Virginia law firm of Glasser and Glasser, P.L.C. and was immediately placed on the Asbestos Litigation trial team.  Bill tried cases in both Federal and State Courts representing shipyard workers and a variety of other tradesmen (and their families) who had been injured and/or killed from their exposure to asbestos-containing products.  Bill represents numerous collisions and trucking cases.  Bill has tried and settled a number of cases over his thirty years of practice resulting in multiple recoveries of multi-million dollar verdicts and settlements.  He serves as Local Counsel in the United States District Court for the Eastern District of Virginia, Norfolk Division.

Bill was made an Equity Partner of Glasser and Glasser, PLC in 1992.  Bill has also been included in the Best Lawyers of America 2018 in the category of personal injury litigation – plaintiffs.  Bill is “AV rated” by Martindale Hubbell and has enjoyed this rating for over twenty years.  Bill continues to be a member of the Virginia Trial Lawyers Association and has served as a volunteer in the Virginia State Bar Disciplinary System, chairing the Second District Disciplinary Committee as well as the Disciplinary Board.

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William Moore’s practice focuses on financial services litigation matters. During his service as President of the Virginia Creditors Bar Association and a member of the State Creditors Bar taskforce within NARCA (the National Creditors Bar Association), William regularly responded to legislative issues concerning national banks, credit unions and other creditors. William has worked with Congressional leaders, elected state officials, judges and consumer counsel to implement tangible and common sense modifications to federal, state and local statutes that affect both lenders and consumers.

An experienced trial attorney, William oversees Glasser and Glasser’s DC area office and has presented Continuing Legal Education courses to the Virginia community of judges and fellow practitioners.

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Erin C. Quinn’s practice focuses primarily on mortgage banking law, timeshare law, and residential real estate, with an emphasis on loss mitigation and default services, including foreclosures. Erin oversees the firm’s Loss Mitigation and Timeshare departments, and has a strong commitment to superior client service. She is well-versed in various loan modification options, forbearance agreements, deeds in lieu of foreclosure, and timeshare mortgage and assessment foreclosures. She has also handled a wide-range of supplementary matters related to the representation of lenders, including surplus proceeds, title clearance issues, REO closings, third-party sales, compliance issues, and sale rescissions.
Prior to joining Glasser and Glasser, P.L.C., Erin spent three years at a large international firm practicing in the areas of corporate and securities law, mergers and acquisitions, commercial real estate financing, and zoning law. This diverse legal background has contributed to her overall knowledge and understanding of issues presented by clients and how to resolve them efficiently.

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Leanna Richardson joined the Collections Department of Glasser and Glasser P.L.C. as an Associate in 2019. Leanna grew up on a farm in Maryland and maintains those deep roots to the state. Prior to joining Glasser and Glasser P.L.C., Leanna assisted self-represented litigants with a variety of civil issues. Leanna’s experiences in the legal services field drive her compassion and her desire to not only resolve matters in a way that benefits her clients but also respects the debtors and the court.

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As a lifelong resident of Hampton Roads, Hunter has made a career protecting the rights and interests of creditors in our local community. Since his admission to the Virginia Bar in 2012, Hunter has passionately advocated for a wide range of creditors, from individuals, landlords, and small business owners to large credit lenders and nationwide financial institutions.

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Rachel VanHorn is an accomplished trial lawyer with experience representing clients throughout Virginia. Specializing in legal collections, she understands the importance of staying ahead of the ever changing rules and regulations, and making sure her clients do too. During her time with Glasser and Glasser, Rachael helped develop a vigorous compliance program ensuring the best in compliant legal collections.

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Having joined the firm shortly after law school, Chaunacie has spent her entire career mastering her craft as a creditor’s rights attorney. Her areas of expertise include foreclosure, eviction, REO, title curative, and commercial litigation.

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Alston Wilkins is an Associate Attorney in the Collections Department of Glasser and Glasser, P.L.C. Alston is originally from the D.C., Maryland and Virginia area. While attending law school, Alston had the honor of serving as a summer clerk for former Associate Justice Cheri L. Beasley, now Chief Justice, of the North Carolina Supreme Court. In the summer after her second year of law school, Alston had the opportunity to be a part of the civil litigation process while clerking at Yates, McLamb and Weyher, LLP. When law school was in session, Alston served as the Chairman of the Moot Court Board and Chief Legal Writing Fellow for the Legal Writing Department. In addition, Alston competed in the UNC School of Law 2019 J. Braxton Craven, Jr. Memorial Moot Court National Competition and received high scores for her oral argument in each round. Before attending law school, Alston worked in the insurance industry and has over ten years of experience in claims administration and quality assurance.

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