With over ten years of creditors’ rights experience, Dan Bengston represents national and regional banks, credit unions, finance companies and others needing to enforce consumer and commercial promises made through the tools of litigation, arbitration, negotiation and settlement. Dan makes it his mission to help clients navigate through the ever-changing seas of case law and government oversight and regulation, providing personalized service to those clients and their customers who owe obligations to them.

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John’s current areas of practice include Foreclosure, Civil Litigation, Evictions, Construction Law, and Bankruptcy Law. Prior to joining Glasser and Glasser, P.L.C., John started his own practice in Virginia Beach which focused on Landlord/Tenant Law, Estate Planning, and Construction Law. As a law student, John served as an extern in the Virginia Beach Juvenile and Domestic Relations Court where he was exposed to various matters relating to Family Law. John is committed to serving his clients in a quick and efficient manner while upholding the highest ethical standards.

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Kourtney Coker’s areas of practice include Foreclosure, Bankruptcy, Business, Tax, Estate Planning, and Civil Litigation.  She has represented businesses and individuals before Federal and State tax authorities, including appeals before the U.S. Tax Court, as well as with the Virginia Employment Commission.  Kourtney served as a U.S. Naval Officer from 2006 until 2014, serving onboard USS OKANE and USS CROMMELIN.  Kourtney enjoys working alongside businesses and individuals to problem solve and reach higher levels of performance.

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With over 8 years of general civil litigation experience, Andrea has over three years of creditors’ rights experience in a high-volume, multi-state practice representing national banks, credit unions, finance companies and other lenders. A well-rounded litigator, Andrea has participated in arbitration, mediation, negotiations, litigation and settlement. In her spare time, Andrea coaches law students on appellate advocacy, coaching moot court teams and mentoring law students.

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Logan DeHart came to Glasser and Glaser after a successful foray into criminal law. Using that experience from litigating criminal cases, Logan is well prepared to represent national banks, credit unions and other lenders. As a litigation attorney with Glasser and Glasser, P.L.C., Logan is responsible for court appearances across North Carolina representing various clients in the creditor’s rights area of law.

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Kristen Eastman is the firm’s Chief Compliance Officer. She joined Glasser and Glasser, P.L.C. in 2014 as a legal assistant. She became a department manager and was then promoted to the position of Chief Compliance Officer. She attended law school while working full-time eventually earning her Juris Doctorate in 2019 and was admitted to the Virginia Bar in April 2020. Kristen oversees the Firm’s compliance management program which includes leading the external and internal client audit teams, the quality assurance and special handling departments, and staff training. Kristen is licensed in Virginia and is knowledgeable in compliance management systems, regulatory compliance and creditors rights.

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Jeri Lynn Ganz joined Glasser and Glasser, P.L.C. in 2015 after practicing collections and creditors’ rights law for 20 years.  Jeri represents clients in courts throughout the state of Maryland. In her years representing creditors, she has cultivated contacts with attorneys, judges, clients and others within the collections industry. She also represents creditors as an Executive Board Member of the Maryland-D.C. Creditors Bar Association, which tracks Maryland rules, regulations and statutes affecting creditors’ rights and builds relationships with judges and other elected officials.

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Jacob L. (“Jake”) Glasser joined Glasser and Glasser, P.L.C. in 2020. Jake’s practice includes advising clients on general business law, corporate and commercial transactions, banking and finance law, tax matters, real estate, and creditors’ rights. Prior to joining Glasser and Glasser, Jake was an M&A and tax associate at a prominent regional business law firm.

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Michael Glasser began his legal career with Glasser and Glasser, P.L.C. in 1978. Over the years, Michael has gained the admiration of his clients, other lawyers and the courts by always being prepared, always promptly responding to client calls and inquiries, and treating all with respect and courtesy. His practice focuses on resolving issues involving real estate, banking and finance, creditors’ rights, and commercial disputes. He has handled litigation in all these areas in the trial and appellate courts. Michael’s expertise in these areas has earned him widespread recognition from Best Lawyers in America, Super Lawyers, Martindale Hubbell and various other reputable publications.

Additionally, Mr. Glasser has served as an arbitrator on behalf of the American Arbitration Association in numerous matters for over 10 years.

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Mark Groves is a Member and Managing Attorney of the Glasser Collections Department, which practices statewide in Virginia, North Carolina, Maryland and Washington, D.C. He has over 25 years of experience primarily focused on debt collection, financial services regulation, and consumer protection issues. He is engaged for the Firm and in numerous trade organizations at the federal and state levels, particularly on issues related to legal collections, compliance management, and governmental relations.

Mark currently serves as Immediate Past President of the National Creditors Bar Association. Mark also has served as a member of the Virginia Supreme Court’s Advisory Committee for Electronic Filing and as a panelist at the Federal Trade Commission’s roundtable on Legal Debt Collection in Washington, D.C. He is a frequent presenter on a variety of topics related to fair and professional debt collection.

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Kip Harbison has been representing mesothelioma victims since 1995. He has successfully handled complex mesothelioma cases for workers in railroads, steel mills, shipyards, and in various other industries throughout the country. He has obtained numerous multi-million dollar settlements on behalf of our firm’s clients. Kip handles all types of complex personal injury cases, including injuries from occupational exposures to asbestos or chemicals, and defective or recalled drugs or medical devices including Vioxx, Avandia, Reglan, Fosamax, and hip implants. He also handles trucking and auto accident cases. Kip has achieved the highest rating available to an attorney from the Martindale Hubble Peer Review ratings.

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A native of Tennessee, Alicia moved to the Hampton Roads area from Georgia where she attended law school and practiced in Contract Law. She joined Glasser & Glasser P.L.C. as a Collections Attorney in 2012 after obtaining her Virginia license. In her time at the firm, Alicia has continued to grow as a Collections Attorney by receiving her Maryland license and assists in overseeing the Maryland practice within our Collections Department.

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Bill Monroe graduated from the University of Richmond School of Law in 1987.  He also holds a Bachelor of Science in Business Administration and a Master’s in Public Administration from Old Dominion University.

In 1987, Bill became an Associate Attorney with the Norfolk, Virginia law firm of Glasser and Glasser, P.L.C. and was immediately placed on the Asbestos Litigation trial team.  Bill tried cases in both Federal and State Courts representing shipyard workers and a variety of other tradesmen (and their families) who had been injured and/or killed from their exposure to asbestos-containing products.  Bill represents numerous collisions and trucking cases.  Bill has tried and settled a number of cases over his thirty years of practice resulting in multiple recoveries of multi-million dollar verdicts and settlements.  He serves as Local Counsel in the United States District Court for the Eastern District of Virginia, Norfolk Division.

Bill was made an Equity Partner of Glasser and Glasser, PLC in 1992.  Bill has also been included in the Best Lawyers of America 2018 in the category of personal injury litigation – plaintiffs.  Bill is “AV rated” by Martindale Hubbell and has enjoyed this rating for over twenty years.  Bill continues to be a member of the Virginia Trial Lawyers Association and has served as a volunteer in the Virginia State Bar Disciplinary System, chairing the Second District Disciplinary Committee as well as the Disciplinary Board.

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William Moore’s practice focuses on financial services litigation matters. During his service as President of the Virginia Creditors Bar Association and a member of the State Creditors Bar taskforce within NARCA (the National Creditors Bar Association), William regularly responded to legislative issues concerning national banks, credit unions and other creditors. William has worked with Congressional leaders, elected state officials, judges and consumer counsel to implement tangible and common sense modifications to federal, state and local statutes that affect both lenders and consumers.

An experienced trial attorney, William oversees Glasser and Glasser’s DC area office and has presented Continuing Legal Education courses to the Virginia community of judges and fellow practitioners.

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Mohamed “Mo” Omer is an associate in our Creditors’ Rights practice. He handles a variety of matters related to legal debt collection, consumer protection, and financial services. Prior to joining Glasser and Glasser, he worked for a lender as in-house counsel covering areas related to the Truth in Lending Act [Regulation Z], the Real Estate Settlement Procedures Act [Regulation X], the Equal Credit Opportunity Act [Regulation B], and other Mortgage and Realty related matters. He served as a Judicial Extern in the United States District Court for the Northern District of Alabama under the Honorable Judge L. Scott Coogler.

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Erin C. Quinn’s practice focuses primarily on mortgage banking law, timeshare law, and residential real estate, with an emphasis on loss mitigation and default services, including foreclosures. Erin oversees the firm’s Loss Mitigation and Timeshare departments, and has a strong commitment to superior client service. She is well-versed in various loan modification options, forbearance agreements, deeds in lieu of foreclosure, and timeshare mortgage and assessment foreclosures. She has also handled a wide-range of supplementary matters related to the representation of lenders, including surplus proceeds, title clearance issues, REO closings, third-party sales, compliance issues, and sale rescissions.
Prior to joining Glasser and Glasser, P.L.C., Erin spent three years at a large international firm practicing in the areas of corporate and securities law, mergers and acquisitions, commercial real estate financing, and zoning law. This diverse legal background has contributed to her overall knowledge and understanding of issues presented by clients and how to resolve them efficiently.

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Leanna Richardson joined the Collections Department of Glasser and Glasser P.L.C. as an Associate in 2019. Leanna grew up on a farm in Maryland and maintains those deep roots to the state. Prior to joining Glasser and Glasser P.L.C., Leanna assisted self-represented litigants with a variety of civil issues. Leanna’s experiences in the legal services field drive her compassion and her desire to not only resolve matters in a way that benefits her clients but also respects the debtors and the court.

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As a lifelong resident of Hampton Roads, Hunter has made a career protecting the rights and interests of creditors in our local community. Since his admission to the Virginia Bar in 2012, Hunter has passionately advocated for a wide range of creditors, from individuals, landlords, and small business owners to large credit lenders and nationwide financial institutions.

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Rachel VanHorn is an accomplished trial lawyer with experience representing clients throughout Virginia. Specializing in legal collections, she understands the importance of staying ahead of the ever changing rules and regulations, and making sure her clients do too. During her time with Glasser and Glasser, Rachael helped develop a vigorous compliance program ensuring the best in compliant legal collections.

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